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Nurses' innovative use of information systems: a narrative review
Yunyu Guo1, Yueying Jiang1, Yuan Zhao1
1Department of Nursing, The Second Affiliated Hospital Zhejiang University School of Medicine, Hangzhou, Zhejiang, China.
Background:
Despite the widespread adoption of Nursing Information Systems (NIS), nurses often remain positioned as passive users, which limits the potential for system-driven care transformation.
Objectives:
This narrative review synthesizes evidence on nurses' innovative use behaviors in NIS to identify actionable pathways for empowering nurses as co-designers of digital health solutions.
Methods:
A synthesis of peer-reviewed literature was conducted using PubMed, Web of Science, CNKI, Wanfang, and VIP. Studies were selected based on relevance to nurses' roles in NIS innovation following the SANRA principles.
Results:
Nurses are key drivers in NIS innovation, shifting from passive users to proactive contributors to digital health. Evidence shows nurse-led initiatives improve patient safety, documentation, and care efficiency. Theories explain how nurses adapt NIS to clinical needs, especially in resource-limited settings. However, barriers remain, including inconsistent policies, inadequate digital training, and unequal system access.
Discussion:
Advancing NIS innovation may require a policy shift from basic functional training toward structural empowerment. Policymakers and healthcare leaders should consider positioning nurses as system co-designers, providing protected resources and formal incentive mechanisms to foster a sustainable digital nursing ecosystem.
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