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Evaluating AI Chatbots in Enhancing Care for Pediatric Dental Trauma
Daniel Kohanghadosh1, Farhad Yeroshalmi2, Lisa Van Eyndhoven3
1Pediatric dentistry resident, Bronx, NY, USA.
Pediatric Dentistry
|June 11, 2026
Summary
Artificial intelligence (AI) chatbots offer preliminary guidance for pediatric dental trauma but show inconsistencies in follow-up care. They serve as supportive tools, not replacements for professional dental expertise.
Area of Science:
- Dentistry
- Artificial Intelligence
- Pediatric Health
Background:
- Acute pediatric dental trauma requires timely and accurate management.
- Parents often seek immediate information online for pediatric emergencies.
- AI-powered chatbots are increasingly used for health information retrieval.
Purpose of the Study:
- To assess the reliability of AI chatbots in managing acute pediatric dental trauma.
- To compare the performance of leading AI chatbots in providing dental trauma guidance.
Main Methods:
- Comparative analysis of 5 AI chatbots (ChatGPT-4, Google Gemini, Perplexity, Claude-2, Llama).
- Evaluation of responses to 23 questions on pediatric dental trauma management.
- Assessment of accuracy in dental diagnosis, treatment, dental follow-up, and medical follow-up.
Main Results:
- AI chatbots demonstrated consistent accuracy in dental diagnosis and treatment recommendations.
- Significant variations were observed in dental follow-up advice (P=0.036).
- Medical follow-up guidance provided by chatbots had low validity.
Conclusions:
- AI chatbots can be valuable for initial parental guidance on pediatric dental trauma.
- Inconsistencies in follow-up and medical advice limit their standalone use.
- Chatbots should supplement, not substitute, clinical dental expertise for trauma management.
