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PROTOCOL: Advancing Agent Networks and Merchant Payments for Financial Inclusion in Low- and Middle-Income Countries
David Sarfo Ameyaw1, Sheila Agyemang Oppong1, Peter Quartey2
1International Centre for Evaluation and Development (ICED), Accra, Greater Accra Region, Ghana.
Campbell Systematic Reviews
|June 12, 2026
Summary
This study maps evidence on supply-side interventions for financial inclusion in low- and middle-income countries (LMICs). It identifies research clusters and critical gaps in agent networks and merchant payment systems.
Area of Science:
- Digital finance
- Financial inclusion
- Health systems strengthening
Background:
- Financial inclusion is crucial for poverty reduction in low- and middle-income countries (LMICs).
- Agent networks and merchant payment systems are key delivery channels for digital financial services.
- Evidence on supply-side interventions to strengthen these systems is fragmented.
Purpose of the Study:
- To systematically identify, map, and synthesize evidence on supply-side interventions for agent networks and merchant payment systems.
- To identify clusters of evidence for further synthesis (e.g., systematic reviews).
- To highlight evidence gaps for future research and evaluations.
Main Methods:
- Development of an Evidence and Gap Map (EGM) protocol.
- Systematic search and mapping of existing evidence.
- Categorization of evidence by intervention type, outcome domain, and study design.
Main Results:
- The EGM will provide a comprehensive overview of current evidence.
- It will identify areas with sufficient evidence for synthesis.
- It will pinpoint critical gaps requiring further primary research.
Conclusions:
- The EGM will inform evidence-based decision-making for policymakers, funders, and practitioners.
- It aims to strengthen inclusive and resilient digital financial service delivery systems in LMICs.
- This work supports the advancement of financial inclusion through improved supply-side interventions.
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