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PROTOCOL: Multisource Feedback and Work Performance: A Systematic Review and Meta-analysis.

Emilia Wietrak¹, Iulia Alina Cioca², Jonny Gifford^3,4

¹Department of People Management and Organization, ESADE Business School, Universitat Ramon Llull, Barcelona, Spain.

Campbell Systematic Reviews

|June 12, 2026

Summary

Multisource feedback (MSF) may predict changes in employee performance. This systematic review examines when and how MSF impacts work performance, offering insights for organizational feedback systems.

Keywords:

360-degree feedback Feedback Intervention Theory appraisal multisource feedback work performance worker evaluation

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Area of Science:

Organizational Psychology
Human Resource Management

Background:

Multisource feedback (MSF) is common in leadership development and performance management.
Its effectiveness in improving employee performance remains debated, lacking a clear consensus.

Purpose of the Study:

To systematically review and meta-analyze the impact of person-moderated MSF on individual work performance changes.
To identify conditions and moderators influencing the MSF-performance relationship.

Main Methods:

Systematic literature search and meta-analytic synthesis.
Employing an integrative framework based on feedback intervention theory and MSF models.
Examining potential moderators like feedback characteristics, employee reactions, and follow-up activities.

Main Results:

The review protocol is established to investigate the predictive validity of MSF on performance.
Potential moderators influencing the MSF-performance link will be analyzed.
Evidence-based insights for designing effective feedback systems will be generated.

Conclusions:

Clarifying the conditions under which MSF effectively enhances work performance.
Providing empirical evidence to guide researchers and practitioners in optimizing feedback interventions.
Contributing to a better understanding of MSF's role in organizational development.