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  2. Scope And Frame: Context-specific Tools For Virtual Care Service Delivery In Rural And Remote Communities.
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  2. Scope And Frame: Context-specific Tools For Virtual Care Service Delivery In Rural And Remote Communities.

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Published on: September 26, 2018

SCOPE and FRAME: Context-Specific Tools for Virtual Care Service Delivery in Rural and Remote Communities.

Joseph P Deason1, Ahmad Rahman1, Miranda Ong Smith1

  • 1Virtual Health Hub, Saskatoon, SK, Canada.

Mayo Clinic Proceedings. Digital Health
|June 19, 2026

View abstract on PubMed

Summary
This summary is machine-generated.

New digital tools, Standardized Community Overview for Planning and Evaluation (SCOPE) and Facility Review for Assessing Medical Environments (FRAME), enhance virtual care planning in rural areas. These tools improve coordination and contextual awareness for better healthcare delivery.

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Area of Science:

  • Digital Health
  • Health Services Research
  • Rural Health

Background:

  • Rural and remote communities face unique challenges in healthcare planning and virtual care delivery.
  • Existing tools may not adequately address the specific contextual needs of these populations.

Purpose of the Study:

  • To develop and pilot test two context-specific digital tools: Standardized Community Overview for Planning and Evaluation (SCOPE) and Facility Review for Assessing Medical Environments (FRAME).
  • To support virtual care service delivery and healthcare planning in rural and remote settings.

Main Methods:

  • A participatory case study design using user-centered development principles.
  • Collaborative workshops with stakeholders including clinicians, administrators, and community partners.
  • Pilot testing in three diverse communities in Saskatchewan, Canada, with qualitative feedback collection.
  • Main Results:

    • The SCOPE and FRAME tools provided centralized access to essential community information, aiding healthcare planning and service coordination.
    • Dynamic features allowed for real-time updates, reflecting evolving healthcare service availability.
    • Data visualization dashboards facilitated trend interpretation and service gap identification.

    Conclusions:

    • Context-specific digital tools like SCOPE and FRAME show promise in improving coordination, planning, and contextual awareness for virtual care in rural and remote communities.
    • These tools can enhance the onboarding of virtual care clinicians and understanding of local care pathways.