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Published on: February 13, 2020
A feasibility study of an Evidence-informed, Competency-based, Accredited, Compassion Training (EnACT) program
Shane Sinclair1,2,3, Cara MacInnis4,5, Amanda Roze des Ordons6
1Faculty of Nursing, University of Calgary, 2500 University Drive, N.W, Calgary, Alberta, T2N 1N4, Canada. sinclair@ucalgary.ca.
BMC Medical Education
|June 23, 2026
Summary
The Evidence-informed, competency-based, Accredited, Compassion Training (EnACT) Program improved healthcare providers' compassion and professional fulfillment. Patients reported increased experiences of compassion, suggesting the program’s feasibility and positive impact.
Area of Science:
- Healthcare Education
- Patient Experience
- Compassion Training
Background:
- Compassion is crucial for quality care, yet healthcare providers receive limited training.
- Existing compassion training programs have limitations.
- Cultivating compassion in healthcare settings requires organizational guidance.
Purpose of the Study:
- To assess the feasibility and impact of the Evidence-informed, competency-based, Accredited, Compassion Training (EnACT) Program.
- To evaluate the program's effect on healthcare providers' confidence and competence in compassion, professional fulfillment, and burnout.
- To examine patients' experiences of compassion.
Main Methods:
- A nine-month, two-arm, non-randomized controlled feasibility trial.
- 163 healthcare providers participated across two long-term care settings and two hospices in Canada.
- Patient experiences were measured using the Sinclair Compassion Questionnaire (SCQ).
Main Results:
- Feasibility targets were met; learner satisfaction was high and sustained.
- Healthcare providers showed significantly increased professional fulfillment and compassion confidence.
- Patients of intervention group participants reported a statistically significant increase in compassion experiences.
Conclusions:
- The EnACT program effectively addresses limitations in current compassion training.
- The program positively impacts healthcare providers' compassion-related outcomes and patient experiences.
- The findings support the feasibility of a full randomized controlled trial for the EnACT program.
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