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Artificial Intelligence and Machine Learning in Hospital Quality Management, Patient Safety, and Accreditation
Nitin Marathe1, Manish Ranjan2, Madhusudan P Singh3
1Hospital Administration, All India Institute of Medical Sciences, Nagpur, Nagpur, IND.
Cureus
|June 23, 2026
Summary
Artificial intelligence (AI) and machine learning (ML) aid healthcare quality management but require careful implementation. These tools best support defined tasks and must augment, not replace, human oversight for safe deployment.
Area of Science:
- Health Informatics
- Artificial Intelligence in Healthcare
- Machine Learning Applications
Background:
- Healthcare systems are increasingly data-driven, necessitating advanced tools for quality management and patient safety.
- Artificial intelligence (AI) and machine learning (ML) are emerging technologies with potential applications in healthcare quality and accreditation.
Purpose of the Study:
- To systematically review and synthesize evidence on the use of AI and ML in healthcare quality management, patient safety, and accreditation.
- To assess the implementation context and technical performance of AI and ML in healthcare settings.
Main Methods:
- A structured literature search of major biomedical databases was conducted.
- Studies published over the past decade were included and narratively synthesized.
- Twenty-three studies were identified and included in the review.
Main Results:
- AI and ML are most effective for repetitive, well-defined, digitally captured tasks.
- Local validation, acceptance testing, and continuous monitoring are crucial for safe deployment.
- Organizational readiness and governance capacity are as critical as algorithmic performance.
Conclusions:
- AI and ML should serve as augmentative tools within human-led quality governance structures.
- Current evidence is heterogeneous, with limited high-quality comparative studies.
- Safe and effective deployment requires careful consideration of implementation factors beyond algorithmic capabilities.
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