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The Effect of Intercultural Competence Training on Cultural Sensitivity and Communication Skills in Nursing Students
Ayşe Okanlı1, Adile Bozkurt Tonguç2
1Istanbul Medeniyet University, Istanbul, Turkey.
Abstract:
Increasing global migration has intensified the need for culturally competent healthcare, particularly in countries with high immigrant populations. This study aimed to examine the effect of intercultural competence training on cultural sensitivity and communication skills among nursing students caring for immigrant patients. This experimental study with a control group was conducted online with 69 first-year nursing students at a public university (33 experimental, 36 control). The intercultural competence training program, delivered via online, included lectures, case-based discussions, and interactive activities over four weeks. Data were collected using the Intercultural Sensitivity Scale (ISS) and the Communication Skills Scale (CSS). Statistical analyses were performed using SPSS version 25. The experimental group demonstrated a statistically significant increase in both ISS and CSS scores following the intervention (p < 0.05), whereas no significant changes were observed in the control group. Intercultural competence training effectively improves cultural sensitivity and communication skills among nursing students. These findings highlight the importance of integrating such training into nursing education to enhance the quality and equity of healthcare for immigrant populations. Further studies with larger samples and long-term follow-up are recommended.
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