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Published on: January 15, 2017
[Behavior of Healthcare Teams during Wartime]
Julia Gouzman1, Shay Shul2, Royi Barnea3
1Director of Social Work Services, Assuta Medical Centers, Bob Shapell School of Social Work, Tel Aviv University.
Introduction:
Healthcare systems are considered critical infrastructure and are therefore required to maintain continuous operation during wartime and large-scale emergencies. This reality places healthcare professionals in a complex position, as they are expected to sustain professional performance while facing personal safety threats, increased workload, and concerns for their families. This paper examines the key patterns characterizing the behavior of healthcare teams during wartime, integrating current research literature with organizational experience from the Israeli healthcare system. The literature highlights several recurring features, including a heightened sense of professional mission, increased team cohesion, and organizational adaptability. At the same time, significant emotional burdens are documented, which may lead to burnout and compassion fatigue. The article also presents an organizational case study from Assuta Medical Centers, describing measures implemented to maintain operational continuity while supporting staff during a period of armed conflict. These measures included adjustments in clinical activity, establishment of protected care environments, continuous managerial communication, and the provision of support mechanisms for employees and their families. The findings underscore the central role of organizational factors, particularly leadership, communication, and perceived organizational support, in shaping staff resilience and commitment during crisis situations. The authors conclude by proposing directions for future empirical research to systematically examine the relationship between organizational practices and healthcare workers' resilience and engagement in wartime.
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