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Nurses' Experiences Using AI in Clinical Practice: Systematic Review
Ashley J S Scott1,2, Qimeng Zhao1, Jo-Fan Pan1
1Division of Nursing, Midwifery and Social Work, School of Health Sciences, Faculty of Biology, Medicine and Health, University of Manchester, Oxford Road, Manchester, England, M13 9PT, United Kingdom, +44 161 306 9966.
Registered nurses find artificial intelligence (AI) helpful when it supports decision-making and workflow, provided there is adequate training and system integration. Successful AI adoption hinges on usability, organizational readiness, and nurse involvement in design.
Area of Science:
- Nursing Informatics
- Clinical AI Implementation
- Human-Computer Interaction
Background:
- Limited research synthesizes registered nurses' direct experiences with artificial intelligence (AI) in clinical practice.
- Existing studies often focus on attitudes or readiness rather than post-implementation use.
Purpose of the Study:
- To systematically review and synthesize registered nurses' experiences using AI in clinical settings.
- To identify perceived benefits, barriers, and implications for AI implementation in nursing.
Main Methods:
- Systematic literature review of empirical studies on nurses' AI use in clinical settings.
- Searches across major databases (CINAHL, Embase, MEDLINE, PsycINFO, PubMed).
- Thematic synthesis using the Technology Acceptance Model 2 and unified theory of acceptance and use of technology.
Main Results:
- Perceived usefulness and facilitating conditions (training, interoperability, infrastructure) were key benefits.
- Barriers included usability issues, poor integration, privacy concerns, and unreliable outputs.
- Nurse adoption was conditional on organizational readiness and involvement in AI design.
Conclusions:
- AI can augment clinical work, but benefits depend on workflow alignment, usability, training, and infrastructure.
- Involving nurses in AI co-design and refinement is crucial for positive experiences.
- Facilitating conditions like training and organizational readiness are primary determinants of AI acceptance.
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