Advancing and Establishing Digitalization: Insights into Digitalization Practices in Elderly Care

Area of Science:

• Healthcare Management
• Digital Transformation in Care
• Nursing Informatics

Background:

• Digitalization offers potential to alleviate care personnel workload and enhance organizational efficiency.
• Despite potential benefits, digitalization projects in healthcare frequently face challenges meeting stakeholder expectations.
• Elderly care settings present unique complexities for implementing digital solutions.

Purpose of the Study:

• To examine digitalization processes within care institutions from an expert viewpoint.
• To identify critical success factors, barriers, and conditions for effective digitalization in elderly care facilities.
• To derive actionable implications for future digitalization project planning and implementation in the care sector.

Main Methods:

• Qualitative interview study design.
• Conducted six guided expert interviews.
• Focused on digitalization projects specifically within the context of elderly care.

Main Results:

• Identified key success factors crucial for the adoption of digital technologies in care.
• Highlighted significant barriers hindering the progress and effectiveness of digitalization initiatives.
• Determined essential conditions necessary for the successful implementation of digital tools in care facilities.

Conclusions:

• Effective digitalization requires comprehensive strategies and meticulous planning.
• Active involvement of care personnel is paramount for successful project outcomes.
• Digitalization efforts must remain centered on and supportive of the primary nursing care responsibilities.