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Does clinical documentation reflect how parents and clinicians share decisions about surgery?
Angele Kelly1,2, Dalia Mitchell3, Anne R Links1,4
1Johns Hopkins School of Medicine, Department of Otolaryngology-Head and Neck Surgery, 601 N Caroline St, 6th Floor, Baltimore, MD, 21287, USA.
Insights
Parental concerns and preferences discussed in pediatric surgery encounters are often missing from clinical notes. Improving documentation of family perspectives can enhance care quality and communication.
Area of Science:
- Pediatric Surgery
- Health Communication
- Clinical Documentation
Background:
- Shared decision-making (SDM) is standard practice, but its core elements in clinical documentation are understudied.
- This gap is critical in pediatric surgery, where parents act as proxy decision-makers.
Purpose of the Study:
- To investigate how parental concerns and preferences, key components of SDM, are documented in pediatric surgical encounters.
- To compare the frequency and content of these elements in verbal communication versus medical records.
Main Methods:
- Analysis of transcribed audio-recorded outpatient encounters for pediatric surgical evaluations.
- Coding of visit transcripts and medical records for parental concerns and preferences.
- Assessment of frequency and content at both visit and instance levels.
Main Results:
- Concerns and preferences were discussed in nearly half of the 109 analyzed visits (42-45%).
- Concerns focused on symptoms and surgical risks; preferences related to treatment decisions.
- Approximately half of all unique instances of concerns (46%) and preferences (49%) were documented in medical records.
Conclusions:
- Parental concerns and preferences discussed in pediatric surgical settings are frequently omitted from clinical documentation.
- Enhanced documentation of family perspectives can improve transparency and patient-centered care.
- Accurate recording supports better communication across healthcare settings.
Background:
While use of shared decision-making (SDM) is widely accepted and applied in practice, it is unknown how core elements of SDM are reflected in clinical documentation. This knowledge gap is particularly relevant in the setting of surgery in children, where parents serve as proxy decision-makers.
Methods:
We analyzed transcribed audio-recorded outpatient encounters and corresponding medical documentation for pediatric patients undergoing evaluation for elective surgery. Visit transcripts and medical record documentation of the corresponding clinical encounter were coded for two core elements of shared decision-making: parental concerns and preferences. We assessed the frequency (visit-level and instance-level) and content of these elements expressed in verbal communication and in clinical documentation.
Results:
Of 109 visits, concerns and preferences were discussed in nearly half of encounters (Visit level: Concerns n = 46, 42%; Preferences n = 49, 45%). Most verbally-expressed concerns (e.g., "we're worried about her breathing"; "…she sleeps with me. I'm constantly shaking her. She scares me a lot") focused on symptoms and surgical risk whereas preferences (e.g., "I would just rather take them out"; "I'd definitely rather go the conservative route") centered on treatment decisions. Of the total unique instances of stated concerns (n = 74) and preferences (n = 62), about half were recorded in the medical record (Instance-level: Concerns n = 34, 46%; Preferences n = 28, 49%).
Conclusions:
These findings show that parent preferences and concerns that are discussed during pediatric surgical encounters are not routinely reflected in clinical documentation. Thoughtful documentation of family perspectives may enhance transparency, support communication across the health continuum, and contribute to high quality patient- and family-centered care.
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