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Related Experiment Videos

Evaluating Additional Roles in Primary Care: Expanding Capacity and Transforming Care Delivery.

Jialan Hong1,2, Christopher Penfold3,2, Peter Jonathan Edwards4

  • 1Bristol Medical School, Bristol, United Kingdom jialan.hong@bristol.ac.uk.

The British Journal of General Practice : the Journal of the Royal College of General Practitioners
|July 7, 2026
PubMed
Summary

The Additional Roles Reimbursement Scheme (ARRS) expanded primary care teams, increasing consultations with roles like pharmacists and physiotherapists. This diversified the workforce, enhancing overall capacity rather than solely reducing general practitioner workload.

Keywords:
General PracticeMultidisciplinary TeamsPrimary Health Care, Workforce

Related Experiment Videos

Area of Science:

  • Primary Care Research
  • Health Workforce Studies
  • Health Services Research

Background:

  • The Additional Roles Reimbursement Scheme (ARRS) was implemented by NHS England in 2019.
  • Key aims included workforce expansion, promoting multidisciplinary team care, and improving patient outcomes.

Purpose of the Study:

  • To analyze changes in primary care consultation rates and outcomes following ARRS implementation.
  • To compare the effectiveness of different primary care roles within the ARRS framework.

Main Methods:

  • A longitudinal cohort study utilized the Clinical Practice Research Datalink (CPRD) AURUM.
  • Analyzed over 12 million consultations from 2015-2021 across 400 English general practices.
  • Employed joinpoint and multilevel regression to model consultation trends and compare outcomes.

Main Results:

  • Consultations with ARRS-eligible roles, particularly pharmacists and physiotherapists, increased, with some growth predating formal inclusion.
  • Most ARRS roles had higher face-to-face consultation rates but lower prescribing and referral rates compared to general practitioners (GPs).
  • While overall primary care capacity expanded, workload redistribution occurred, with no direct reduction in GP workload observed.

Conclusions:

  • The ARRS has successfully accelerated the diversification of the primary care skill-mix.
  • Evidence suggests an expansion of overall primary care capacity and a redistribution of workload among the multidisciplinary team.
  • The scheme supports workforce development and team-based care models in primary care settings.