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Environmental awareness and perceived utility shape the value-intention gap in green consumption
Hao Wan1, Qing Liu2, Aiting Cai3
1Hainan College of Software Technology, Qionghai, 571400, Hainan, China.
Scientific Reports
|July 7, 2026
Summary
Consumers
Area of Science:
- Consumer Behavior
- Environmental Psychology
- Marketing Science
Background:
- The value-action gap highlights a disconnect between consumers' environmental values and their purchasing intentions.
- Understanding the value-intention gap in green consumption is crucial for promoting sustainable behaviors.
- Existing theories like the Theory of Planned Behavior (TPB) and Value-Belief-Norm (VBN) provide frameworks but require refinement.
Purpose of the Study:
- To investigate the factors influencing the translation of environmental values into green consumption intention.
- To examine the moderating roles of environmental awareness and perceived utility in this value-intention relationship.
- To propose and test a dual moderation mechanism explaining the value-intention gap.
Main Methods:
- A theoretical framework was developed integrating TPB and VBN theories.
- Survey data were collected from 618 consumers.
- Hierarchical regression and PROCESS macro analyses were employed to test the proposed model.
Main Results:
- Environmental values significantly predict green consumption intention.
- Environmental awareness enhances the value-intention link by improving cognitive connections.
- Perceived utility demonstrates a stronger moderating effect, improving cost-benefit evaluations for green products.
Conclusions:
- A cognition-utility dual moderation mechanism explains the conditional translation of values into intentions.
- The study refines existing TPB-VBN applications by offering a nuanced understanding of the value-intention gap.
- Findings provide theoretical insights and practical strategies for encouraging green consumption.
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