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Nursing managers' experiences of delegation strategies and practices: a qualitative content analysis in Tehran, Iran
Tahereh Gilvari1, Masoud Fallahi-Khoshknab2, Hamidreza Khankeh3,4
1Nursing, University of Social Welfare and Rehabilitation Science, Tehran, Iran (the Islamic Republic of).
Objective:
Delegation is a key nursing management skill that enhances staff empowerment, team performance and quality of care. In complex healthcare environments, effective delegation requires structured managerial strategies that balance responsibility with staff empowerment. This study aimed to explore nursing managers' experiences of delegation strategies and practices in clinical settings.
Design:
A qualitative study using a conventional content analysis approach. Data were collected between 2024 and 2025 through semistructured, in-depth interviews and analysed concurrently using an inductive content analysis process, allowing iterative refinement of emerging categories.
Setting:
The study was conducted in selected hospitals in Tehran, Iran.
Participants:
Eleven nursing managers were recruited through purposive sampling and sampling continued until data saturation was achieved.
Results:
After analysing the data, three main categories and seven subcategories emerged. The first category, formalisation and executive framework, included (a) formal communication and introductions in meetings, (b) clarification of task descriptions and delegation objectives and (c) delineation of boundaries and non-delegable authorities. The second category, continuous mentoring and support, encompassed (a) gradual training to consolidate learning and (b) active guidance and advocacy. The third category, supervision and evaluation of the delegation process, comprised (a) performance monitoring to ensure accountability and (b) benchmarking outcomes against established standards and indicators.
Conclusions:
Delegation allows nursing managers to focus on strategic duties while empowering nurses to participate actively and improve care quality. In challenging clinical settings with workforce shortages, strengthened managerial training and supportive organisational policies are essential. Future research should explore individual, cultural and organisational factors that influence delegation.
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