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Related Concept Videos

Self-Presentation: Self-Monitoring and Self-Handicapping02:05

Self-Presentation: Self-Monitoring and Self-Handicapping

People can go to great lengths to protect their self-image and present themselves in ways that they want others to see them. Sociologist Erving Goffman presented the idea that a person is like an actor on a stage. Calling his theory dramaturgy, Goffman believed that we use “impression management” to present ourselves to others as we hope to be perceived. Each situation is a new scene, and individuals perform different roles depending on who is present (Goffman, 1959). Think about the way you...
Surveys02:16

Surveys

Often, psychologists develop surveys as a means of gathering data. Surveys are lists of questions to be answered by research participants, and can be delivered as paper-and-pencil questionnaires, administered electronically, or conducted verbally. Generally, the survey itself can be completed in a short time, and the ease of administering a survey makes it easy to collect data from a large number of people.
SBAR II: Application of SBAR01:14

SBAR II: Application of SBAR

SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
Persuasion Strategies01:52

Persuasion Strategies

Researchers have tested many persuasion strategies, including the foot-in-the door and the door-in-the-face techniques, in a variety of contexts. Ultimately, the principles are effective in selling products and changing people’s attitude, ideas, and behaviors (Cialdini & Goldstein, 2004).
Social Proof00:52

Social Proof

Social proof is a form of persuasion based on comparison and conformity. People compare their behavior and actions to what others are doing and will change to conform to do what their peers do.

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Related Experiment Video

Updated: Jul 16, 2026

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models
07:14

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models

Published on: December 23, 2025

User Perspectives on Conversational Agents for Preventive Alcohol Self-Help: Qualitative Exploratory Study.

Marissa De Vries1, Melissa Begeman1, Marloes Derksen2

  • 1Department of Research, Arkin Mental Health Care, Amsterdam Institute for Addiction Research, Klaprozenweg 111, Amsterdam, 1033NN, The Netherlands, +316 187 82 819.

JMIR Human Factors
|July 14, 2026
PubMed
Summary

Conversational agents (CAs) show promise for alcohol self-help, offering 24/7 support. However, users desire empathy and clear communication, indicating CAs should complement, not replace, human interaction for effective preventive care.

Keywords:
alcohol useconversational agentspreventive health carequalitative studyself-help

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Published on: April 28, 2022

Area of Science:

  • Digital Health
  • Public Health Interventions
  • Human-Computer Interaction

Background:

  • Alcohol use is a significant public health issue with low engagement in current self-help interventions.
  • Conversational agents (CAs) offer potential for personalized, 24/7 support in preventive care.
  • User perspectives on CAs for alcohol self-help are largely unexplored.

Purpose of the Study:

  • To explore user expectations and concerns regarding CAs in preventive alcohol self-help.
  • To gather descriptive data on perceived usefulness, intention to use, comfort, and trust in CAs.

Main Methods:

  • Qualitative exploratory study with a purposive sample (N=12) of adults.
  • Data collection via online focus groups, semistructured interviews, and questionnaires.
  • Inductive thematic analysis of qualitative data and descriptive analysis of questionnaire data.

Main Results:

  • Users valued CA availability, guidance, and nonjudgmental stance but questioned empathy.
  • Appropriate conversational tone and trust-building were emphasized; privacy concerns were noted.
  • Most participants had prior CA experience but neutral comfort/trust ratings and low intention to use.

Conclusions:

  • CAs show potential as complementary tools for alcohol self-help, not replacements for human support.
  • Future CA design should focus on personalization, appropriate tone, and transparent data communication.
  • Findings are descriptive and not broadly generalizable, highlighting the need for further research.