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Patient-Reported Experiences in Chronic Dermatological Conditions: Validation of the Romanian PSPSQ 2.0 Within
Nicoleta Cirstea1, Delia Mirela Tit1,2, Mirela Marioara Toma2
1Doctoral School of Biomedical Sciences, Faculty of Medicine and Pharmacy, University of Oradea, 410087 Oradea, Romania.
None:
Background/Objectives: Chronic dermatological conditions increasingly require complex and patient-centered therapeutic management, including biologic therapies, injectable treatments, and multidisciplinary care. In this context, patient-reported experience measures (PREMs) may provide valuable insight into the quality and effectiveness of pharmacist-delivered care. This study aims to translate, culturally adapt, and evaluate the psychometric performance of the Patient Satisfaction with Pharmacist Services Questionnaire (PSPSQ 2.0) as a patient-reported experience measure in Romanian patients with chronic dermatological conditions. Methods: A cross-sectional validation study was conducted in community pharmacies across Romania (N = 220). The questionnaire was translated using a structured forward-translation and expert review process, in accordance with ISPOR and COSMIN recommendations. Internal consistency was assessed using Cronbach's alpha and item-level statistics. Construct validity was examined using exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and bifactor modeling. Known-groups validity and floor and ceiling effects were also evaluated. Results: The Romanian PSPSQ 2.0 demonstrated excellent internal consistency (α = 0.978; subscales α = 0.961-0.969). EFA indicated a dominant single-factor structure, explaining 84.0% of the variance. In CFA, the original three-factor model showed excellent relative fit (CFI = 0.999, TLI = 0.999), although RMSEA indicated some model misfit (0.109). Bifactor analysis revealed a strong general satisfaction factor, with consistently high loadings (0.80-0.99), suggesting that most item variance is attributable to a global patient satisfaction construct. These findings support the use of the instrument as a global measure of patient experience within contemporary dermatologic care pathways. Conclusions: The Romanian version of the PSPSQ 2.0 demonstrates excellent reliability and acceptable construct validity as a PREM for assessing patient satisfaction with pharmacist services. The findings support the use of total scores as a robust indicator of patient experience, while domain-level interpretation should be approached with caution due to substantial overlap between dimensions. This instrument may support the integration of patient-reported measures into routine evaluation of pharmaceutical care.
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