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Operating a Street Medicine Program within New York City's Public Health Care System.
Andy Cook1, Sudhakar V Nuti2,3, Amanda K Johnson4,3
1Director, SHOW (Street Health Outreach and Wellness) Program, Clinical Services and Population Health, Office of the System Chief Medical Officer, New York City Health+Hospitals, New York, NY, USA.
NEJM Catalyst Innovations in Care Delivery
|July 15, 2026
Summary
New York City
Area of Science:
- Public Health
- Urban Health
- Healthcare Delivery Systems
Background:
- New York City faces a significant unsheltered homeless population with poor health outcomes.
- Limited access to healthcare and social services exacerbates health disparities for this demographic.
Purpose of the Study:
- To document the evolution and operationalization of the Street Health Outreach and Wellness (SHOW) initiative.
- To assess the impact of integrating a street outreach program into a public health system.
Main Methods:
- The SHOW initiative evolved from a contractor-staffed program during the COVID-19 pandemic to an integrated health system service in January 2023.
- Program data on street engagements, clinical visits, and service connections were collected and analyzed.
Main Results:
- Since integration, the SHOW initiative has conducted over 46,000 street engagements.
- This includes more than 10,000 clinical visits, 1,700 connections to substance use services, and over 500 connections to homeless shelters.
Conclusions:
- Community-based interventions and trust-building are crucial for effective homeless healthcare.
- Integrating outreach programs into healthcare systems improves access to care and social services for unsheltered individuals.
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