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Clinician-supervised large language AI model after-discharge instruction generation for common emergency department
Kenneth Williams1, Taryn Lloyd2, Garrick Mok2
1Division of Emergency Medicine, Department of Medicine, University of Toronto, Toronto, ON, Canada.
CJEM
|July 15, 2026
Summary
Large language models can generate accurate after-discharge instructions with clinician oversight. However, physician edits may decrease readability, potentially hindering patient understanding, especially for marginalized groups.
Area of Science:
- Medical Informatics
- Natural Language Processing
- Patient Communication
Background:
- After-discharge instructions are crucial for patient recovery but often suffer from poor usability and language barriers.
- Effective patient communication post-discharge is essential to prevent readmissions and improve health outcomes.
Purpose of the Study:
- To evaluate a clinician-supervised method for generating emergency department after-discharge instructions using large language models (LLMs).
- To assess the clinical accuracy, readability, and understandability of LLM-generated instructions, and the impact of physician refinement.
Main Methods:
- Eight common emergency department presentations were selected.
- Instructions were generated using ChatGPT-4.0, Claude-3.5 Haiku, and Gemini-2.0 Flash Thinking, then refined by physicians.
- Assessments included clinical accuracy, completeness, readability (Flesch Reading Ease), semantic similarity (Bag-of-Words, BioClinical BERT), and understandability using AI-simulated patient personas.
Main Results:
- All LLMs produced clinically accurate instructions.
- Physician edits improved accuracy but reduced objective readability scores.
- Claude-3.5 Haiku showed preference for simpler language post-revision, yet persona reviews identified persistent jargon and vagueness impacting marginalized groups.
Conclusions:
- Clinician-supervised LLMs can produce clinically accurate after-discharge instructions.
- Physician refinement paradoxically decreased readability, potentially worsening patient comprehension.
- AI-simulated personas can identify comprehension barriers, but real-patient validation is necessary.
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