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Key Strategies for Improving Psychiatric Home-Based Care in Spain: A Modified Delphi Study
Ana María Besoaín-Cornejo1,2,3, Montserrat Gil-Girbau1,2,4, Luisa Baladón Higueras2,4
1Health Technology Assessment in Primary Care and Mental Health (PRISMA) Research Group, Teaching, Research & Innovation Unit, Institut de Recerca Sant Joan de Déu, Esplugues de Llobregat, Spain.
Improving psychiatric home care (CRHT) services in Spain involved prioritizing strategies like better training and communication. This collaborative approach ensures patient-centered improvements for mental health care programs.
Area of Science:
- Psychiatry
- Mental Health Services Research
- Health Services Management
Background:
- Psychiatric home-based care, specifically the Crisis Resolution and Home Treatment (CRHT) intervention in Catalonia, Spain, requires continuous quality improvement.
- Incorporating diverse stakeholder perspectives is crucial for effective enhancement of mental health services.
Purpose of the Study:
- To identify and prioritize key strategies for enhancing the CRHT programme.
- To integrate the views of service users, family caregivers, and healthcare professionals into quality improvement efforts.
Main Methods:
- A modified Delphi method was employed with 130 participants (CRHT service users/caregivers and healthcare professionals).
- Three rounds of online surveys assessed 18 improvement strategies based on problem significance, change agency, and feasibility.
- Qualitative data from open-ended responses were also analyzed.
Main Results:
- Five key strategies were prioritized through consensus: improved training on referral/eligibility, standardized discharge/continuity protocols, enhanced feedback loops, optimized scheduling/communication for visits, and real-time updates on CRHT slots.
- These strategies were highly rated for feasibility and change agency.
- Stakeholder involvement ensured continuity and relevance of input.
Conclusions:
- Collaborative, consensus-based approaches are effective for quality improvement in mental health care.
- The prioritized strategies offer feasible and actionable improvements for CRHT services.
- Involving service users, caregivers, and professionals enhances care relevance, person-centeredness, and effectiveness.
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