Leveraging Stakeholder Mapping for Effective Change Management in Academic Dentistry: Implementation in an Integrated...

Area of Science:

• Dental Medicine
• Healthcare Management
• Organizational Change

Background:

• Integrating oral health into general health is increasingly recognized, but academic dental settings face significant structural, technological, and cultural barriers.
• Innovative management strategies are crucial for overcoming these challenges and implementing integrated oral health care delivery models.

Purpose of the Study:

• To describe the application of stakeholder mapping as a strategic framework for implementing an integrated oral health care delivery model.
• To analyze the effectiveness of stakeholder mapping in facilitating organizational change within an academic dental institution.

Main Methods:

• A case study approach was used at the University of Texas Health Science Center at Houston School of Dentistry's clinical Center for Health Promotion.
• Stakeholder mapping identified and categorized individuals/groups by influence and interest using an influence-interest grid.
• Stakeholders were classified into four quadrants and grouped as internal (faculty, staff, students) and external (patients, community partners).

Main Results:

• Tailored engagement strategies based on stakeholder analysis enhanced collaboration and mitigated resistance.
• Systematic stakeholder mapping facilitated institutional alignment and fostered trust.
• The approach promoted open communication, supporting transformation toward improved patient care and outcomes.

Conclusions:

• Stakeholder mapping is an effective strategic framework for driving organizational change in academic dental institutions.
• This inclusive approach supports the transformation towards improved patient care, better health outcomes, and a more sustainable oral healthcare system.
• Successful implementation requires tailored communication and engagement strategies for diverse stakeholder groups.