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Patient Preferences for Result Communication Across the Breast Imaging Continuum: A Review
Santo Maimone1, Katerina Dodelzon2, Anne Elizabeth Kendell3
1Department of Radiology, Mayo Clinic Florida, Jacksonville, Florida, USA.
Patient communication preferences for breast imaging results vary. The 21st Century Cures Act impacts how results are shared, necessitating updated strategies for patient-centered breast imaging communication.
Area of Science:
- Radiology
- Health Informatics
- Patient Communication
Background:
- Patient preferences for breast imaging result communication are diverse and context-dependent.
- The 21st Century Cures Act mandates immediate electronic release of medical records, altering traditional communication methods.
- Existing literature on patient preferences largely predates widespread patient portal adoption and the Cures Act.
Purpose of the Study:
- To review current literature on patient preferences for breast imaging result communication.
- To understand how the 21st Century Cures Act and patient portals influence these preferences.
- To guide radiologists in optimizing patient-centered communication strategies.
Main Methods:
- Systematic review of existing literature on patient preferences for breast imaging result communication.
- Analysis of studies published before and after the implementation of the 21st Century Cures Act and widespread patient portal use.
- Synthesis of evidence regarding preferred communication methods based on result acuity and emotional impact.
Main Results:
- Prior studies show patients prioritize timely communication, with preferences varying by result severity.
- Immediate electronic release of results may conflict with some patients' preferred communication methods.
- Contemporary evidence is needed to align communication practices with current patient expectations and technological advancements.
Conclusions:
- Understanding evolving patient preferences is crucial for effective breast imaging result communication.
- Radiologists need to adapt communication strategies to balance policy mandates with patient-centered care.
- Optimizing communication practices will enhance patient experience and adherence to breast imaging guidelines.
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