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Communication Training for Medical Residents: A Mixed-Methods OSCE Pilot of CONVERSA LATAM
Ofelia Leiva1,2, Philip S Garrity3, Carolina Jaña1,2
1Sección Medicina Paliativa, Escuela de Medicina, Pontificia Universidad Católica de Chile, Santiago, Chile.
A pilot serious illness communication training program in Chile showed significant improvements in resident performance. The Core CONVERSA LATAM curriculum, using Objective Structured Clinical Examinations (OSCEs), enhanced patient-centered communication skills.
Area of Science:
- Medical Education
- Clinical Communication
- Health Disparities
Background:
- Serious illness communication training is established in North America and Europe.
- Culturally adapted programs are under-evaluated in Latin America.
- Need for effective, regionally relevant training models.
Purpose of the Study:
- Evaluate behavioral change and practice shifts after Core CONVERSA LATAM.
- Assess a short, regionally adapted curriculum for first-year residents in Chile.
- Test a mixed-methods Objective Structured Clinical Examination (OSCE) evaluation model.
Main Methods:
- Single-group convergent mixed-methods pilot study.
- Nine first-year residents (oncology, geriatrics) in Chile.
- Pre- and post-course OSCEs with standardized patients, scored by self, standardized patients, and faculty.
- Qualitative analysis of 108 feedback and self-reflection entries.
Main Results:
- Significant OSCE score improvements across all rater types (self, standardized patient, faculty).
- Narrowing variability in scores suggests convergence toward a shared baseline.
- Qualitative themes revealed a shift to patient-centered practice, including emotional response and goal alignment.
Conclusions:
- A short, culturally adapted, OSCE-anchored curriculum yields measurable behavioral change.
- Mixed-methods OSCE evaluation is a feasible model for serious illness communication training.
- This approach supports emerging training programs in diverse settings.
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