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An optimization-embedded simulation approach for quantifying the operational impacts of right-sizing prenatal care
Leena Ghrayeb1, Amy Cohn2, Ruiwei Jiang2
1Department of Industrial and Operations Engineering, University of Michigan, Ann Arbor, 48109, MI, USA. lghrayeb@umich.edu.
Tailored prenatal care pathways significantly reduce patient delays, rescheduling, and overbooking. This new model optimizes appointment scheduling for improved maternity care efficiency.
Area of Science:
- Healthcare Operations Research
- Maternal Health Services
- Clinical Workflow Optimization
Background:
- The U.S. faces high maternal mortality rates despite significant spending on maternity care.
- Outdated, standardized prenatal care guidelines may contribute to suboptimal outcomes.
- A shift towards tailored appointment pathways is emerging to modernize prenatal care.
Purpose of the Study:
- To evaluate the operational impacts of implementing tailored prenatal care appointment pathways.
- To develop a simulation model for optimizing patient scheduling under new care paradigms.
- To minimize patient delays, rescheduling, and clinic overbooking.
Main Methods:
- A discrete-event simulation model was developed, incorporating patient heterogeneity.
- A mixed-integer linear programming model was embedded for weekly patient scheduling.
- The model was applied to a case study at a prenatal care clinic within an academic health center.
Main Results:
- Tailored care pathways were found to significantly reduce patient delays, rescheduling, and overbooking.
- The flexibility offered by tailored pathways can enhance clinic capacity and adaptability.
- Scheduling appointments individually, rather than by broader timeframes, minimized delays and overbooking.
Conclusions:
- Implementing tailored prenatal care pathways offers substantial operational benefits for clinics.
- Optimized scheduling strategies are crucial for maximizing the efficiency of new care models.
- This approach can lead to improved patient flow and potentially better maternal health outcomes.
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