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No Roadblocks: How Mobile Primary Care Navigates Barriers to Health Access
Kayleigh E Zinter1, Ryan Burns1, Ellen Pinnette1
1Center for Clinical and Community Impact, Advocate Health, 1000 Blythe Boulevard, Charlotte, NC 28203, USA.
Mobile primary care programs effectively reach underserved populations, including Hispanic and uninsured individuals. These programs significantly improve long-term primary care enrollment for patients facing healthcare barriers.
Area of Science:
- Public Health
- Health Services Research
- Health Equity
Background:
- Healthcare disparities persist in the U.S., particularly affecting medically underserved communities.
- Mobile health (mHealth) initiatives aim to reduce systemic barriers to healthcare access.
- The Social Determinants of Health framework guides the understanding of health access factors.
Purpose of the Study:
- To evaluate the effectiveness of two mobile primary care programs in southeastern U.S.
- To assess the reach of these programs among underserved populations.
- To determine the impact on patients' connection to the medical system and long-term primary care utilization.
Main Methods:
- Descriptive study analyzing patient demographics and electronic health records (EHR).
- Utilized Power BI and R for data analysis, including descriptive statistics, crosstabs, and chi-square tests.
- Examined patient healthcare engagement before and after initial mobile primary care visits.
Main Results:
- Mobile primary care programs serve predominantly Latin/Hispanic (41.3%-69.6%), uninsured (59.8%-99.1%), and Spanish-speaking (42.3%-64.4%) patients.
- Programs show success in fostering long-term care, with repeat utilization rates of 25.9% and 65.5%.
- McNemar's chi-square analysis confirmed a statistically significant positive effect of mobile primary care on patient enrollment.
Conclusions:
- Mobile primary care programs are vital for reaching and engaging systemically underserved populations.
- These programs demonstrate a measurable impact on increasing long-term primary care enrollment.
- Further research and policy development are recommended to optimize mobile primary care delivery.
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