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Published on: September 30, 2020
What Matters Most: A Qualitative Study Exploring Common Values Identified by Hospitalized Older Adults
Nikhil Satchidanand1, Zachary B Wikerd1, Anna Hobler2
1State University of New York Jacobs School of Medicine and Biomedical Sciences, Department of Internal Medicine, Division of Geriatrics and Palliative Medicine, University at Buffalo, Buffalo, NY, USA.
Older adults hospitalized want their care to focus on mobility, communication, respect, and quality of life. Understanding these "What Matters Most" preferences improves patient satisfaction and aligns care with individual needs.
Area of Science:
- Gerontology
- Health Services Research
- Patient-Centered Care
Background:
- The Age-Friendly Health System (AFHS) framework, utilizing the "4 Ms" (Matters Most, Medication, Mentation, Mobility), guides evidence-based care for older adults.
- Assessing patient values and preferences through the "Matters Most" component is crucial for personalizing hospitalization care and aligning it with patient priorities.
- Understanding hospitalized older adults' values is key to enhancing care quality, improving health outcomes, and increasing patient satisfaction.
Purpose of the Study:
- To identify and describe the core themes of "What Matters Most" to older adults during hospitalization.
- To provide insights into patient-centered priorities for geriatric care.
Main Methods:
- A qualitative descriptive study was conducted with 70 hospitalized older adults.
- Data were collected using five questions exploring patient preferences for their current hospitalization.
- Reflexive thematic analysis was employed to identify recurring themes.
Main Results:
- Four primary themes emerged: mobility and independence, communication, respect, and shared decision-making.
- Additional themes included quality of life and treatment preferences, and family relationships and support.
- These findings highlight key areas for individualized care planning.
Conclusions:
- Hospitalized older adults prioritize aspects of care related to autonomy, communication, dignity, and personal values.
- Incorporating these "What Matters Most" themes into care delivery can significantly enhance the patient experience and care alignment.
- This research supports the integration of patient values into Age-Friendly Health Systems.
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