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Published on: November 1, 2024
Primary care professionals' views on acne self-management: qualitative interview study
Sebastien Pollet1, Rosie Essery2, Fathema Miah2
1University of Southampton, Southampton, UK sebastien.pollet@soton.ac.uk.
BJGP Open
|July 29, 2026
Summary
Primary care professionals need better resources for managing acne effectively. A proposed web-based tool could empower patients and improve shared decision-making for acne treatment.
Area of Science:
- Dermatology and Primary Care Research
- Health Services Research
- Patient Education and Self-Management
Background:
- Acne significantly impacts patients psychosocially, yet knowledge gaps regarding effective treatments hinder adherence.
- Primary care professionals (PCPs) are crucial in addressing patient knowledge deficits and directing them to reliable information sources.
Purpose of the Study:
- To investigate PCPs' perspectives on acne management.
- To assess PCPs' views on a novel web-based intervention and decision aid for young people with acne.
- To explore the potential implementation of this intervention in primary care settings.
Main Methods:
- A qualitative study involving semi-structured interviews with 18 PCPs (GPs, pharmacists, nurse/paramedic prescribers) in England.
- Purposive sampling ensured diverse professional perspectives.
- Thematic analysis was employed to analyze the interview data.
Main Results:
- PCPs face challenges in acne management, including patient knowledge deficits, non-adherence, managing expectations, and time constraints.
- PCPs expressed a need for practical guidelines and templates for consultations.
- Participants believed acne-specific resources could enhance patient empowerment, shared decision-making, and consultation efficiency.
Conclusions:
- There is a clear need for improved access to evidence-based acne resources for both patients and PCPs.
- The study findings have directly informed the development of a new intervention and decision aid to support effective acne management.
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