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Designing, Implementing, and Evaluating an Adapted Stress First Aid and Psychological First Aid Model in a Hospital
Jim Highberger1, Kathryn Godfrey2, Christina Watlington2
1iLEAD- Center for WorkLife Wellbeing, Christiana Care Health System, Wilmington, United States. jim.highberger@christianacare.org.
Healthcare workers face significant stressors. A tailored peer support program effectively trains staff to recognize and manage colleagues
Area of Science:
- Occupational Health
- Psychology
- Healthcare Management
Background:
- Healthcare workers experience high levels of occupational stress due to demanding work conditions.
- Existing psychosocial support programs like Psychological First Aid and Stress First Aid offer valuable interventions.
- Limited resources are available for organizations seeking to develop and implement such support programs.
Purpose of the Study:
- To detail the development and implementation of an adapted peer-administered post-event psychosocial support program.
- To address the specific needs of a Mid-Atlantic Level 1 Trauma Hospital.
- To evaluate the program's effectiveness in enhancing healthcare workers' stress response capabilities.
Main Methods:
- Development of an adapted training program blending Psychological First Aid and Stress First Aid principles.
- Implementation within a Level 1 Trauma Hospital setting.
- Evaluation of the program's impact on healthcare workers' recognition and response to stress injuries.
Main Results:
- The adapted peer-administered program proved effective in improving healthcare workers' ability to identify and address colleagues' stress.
- Findings suggest successful adaptation of established support models to institutional requirements.
- The program enhanced the recognition and response to stress injuries among healthcare personnel.
Conclusions:
- Peer-administered psychosocial support programs can be effectively adapted to specific healthcare settings.
- The developed program demonstrates a viable model for mitigating occupational stress in high-acuity environments.
- Institutions can leverage existing frameworks like Psychological First Aid and Stress First Aid for tailored staff support.
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