Digital Health Divides: Telehealth Equity in a Global Context-A Narrative Review with an Israeli Case Study

The COVID-19 pandemic catalyzed unprecedented global expansion of telehealth services, with utilization increasing exponentially from pre-pandemic baselines. While digital health technologies promise to democratize healthcare access, they have simultaneously created and amplified new forms of healthcare disparity. This review distinguishes between health equity - the absence of avoidable, unjust differences in health outcomes across population groups, and health equality- the provision of identical services regardless of differing needs. These concepts, while related, require distinct policy responses. Our aim was to synthesize global evidence on equity challenges in telehealth implementation, identify key barriers to equitable access, and analyze strategies for promoting inclusive digital health delivery, with Israel examined as an in-depth case study illustrating broader themes. A narrative review methodology was employed, searching PubMed/MEDLINE and Google Scholar (January 2020-June 2025) using Boolean search strings combining telehealth-related terms with equity, access, and barrier keywords. Initial searches yielded 847 articles; 623 underwent title/abstract screening after deduplication; 156 met criteria for full-text review; 49 high-quality studies formed the final evidence base. Israel was integrated as an in-depth case study within this global synthesis. Significant telehealth utilization disparities persist globally across age, race/ethnicity, geography, and language groups. Technology access alone is insufficient to ensure equity: cultural barriers, digital literacy gaps, provider readiness, and systemic policy failures produce compound digital disadvantage. Israel's experience demonstrates that even in technologically advanced universal-coverage systems, Arab-Jewish and center-periphery disparities persist despite high smartphone ownership and internet access. Achieving telehealth equity requires multi-layered interventions addressing digital divides, cultural and linguistic barriers, and systemic inequalities. Success depends on equity-first design, multi-modal service delivery, provider training encompassing all available modalities, infrastructure investment, and continuous monitoring of disparate impacts.