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Efficacy of a Remote Person-Centered Intervention Using an eHealth Platform and Telephone Support for Persons With
Åse Lundin1,2, Veronica Lilja1,2, Inger Ekman1,2,3
1Institute of Health and Care Sciences, Sahlgrenska Academy, University of Gothenburg, Arvid Wallgrens backe, hus 1, Gothenburg, 405 30, Sweden, 46 31-786 00 0.
JMIR Formative Research
|August 3, 2026
Summary
Person-centered care (PCC) delivered remotely improved self-efficacy and reduced sick leave in chronic pain patients. This intervention may protect individuals with chronic pain, aiding their return to work.
Area of Science:
- Public Health
- Rehabilitation Medicine
- Digital Health
Background:
- Chronic pain is a global health issue causing disability and impacting work participation.
- Person-centered care (PCC) involves patients as partners through shared decision-making and goal setting.
- Remotely delivered PCC shows promise for improving self-efficacy and return to work.
Purpose of the Study:
- To evaluate a home-based PCC intervention using telephone and eHealth for individuals on sick leave due to chronic pain.
- To assess the impact of this intervention on self-efficacy and sick leave duration.
Main Methods:
- A 2-arm randomized controlled trial with 59 participants (18-65 years) on sick leave for chronic pain.
- Intervention group received usual care plus a 6-month PCC intervention (telephone and eHealth).
- Primary outcome: composite score of self-efficacy and sick leave at 6 months.
Main Results:
- The intervention group showed significantly better outcomes compared to the control group (P=.04).
- Fewer participants in the intervention group (10.3%) experienced deterioration versus the control group (36.7%).
- The composite score favored the intervention group at the 6-month follow-up.
Conclusions:
- Remote PCC via telephone and eHealth may positively influence self-efficacy and sick leave in chronic pain patients.
- PCC may offer a protective role, supporting return to work.
- Further research is needed to confirm these findings.
