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Identifying Discharge Delays: A Multidisciplinary Quality Improvement Initiative
Kavya Bana1,2, Kristin Myers3, Katherine Woo1
1Department of Medicine, University of Rochester, Rochester, NY.
Summary
Implementing electronic medical record documentation for medically ready for discharge dates (MRDD) and discharge delays (DDs) successfully increased DD entry rates. This initiative identified placement, disposition, and consults as common delays, disproportionately affecting vulnerable patients.
Area of Science:
- Health Informatics
- Hospital Operations
- Patient Flow Management
Background:
- Accurate tracking of patient discharge is crucial for hospital efficiency.
- Discharge delays (DDs) hinder patient flow and resource allocation.
- Electronic medical record (EMR) systems offer potential for improved data capture.
Purpose of the Study:
- To increase the documentation rate of discharge delays (DDs) in hospitalized patients.
- To identify common reasons for discharge delays beyond the medically ready for discharge date (MRDD).
- To analyze the impact of social vulnerability on discharge delays.
Main Methods:
- Implementation of a documentation program for MRDD and DDs in the EMR.
- Utilized Plan-Do-Study-Act cycles with interdisciplinary communication.
- Stratified DD types by patient social vulnerability index.
Main Results:
- Sustained documentation of DDs above the 10% target, peaking at 24%.
- Common DD themes identified: Placement, Disposition, Consult, and Home Coordination.
- Patients with higher social vulnerability experienced disproportionate delays.
Conclusions:
- The EMR-based documentation program effectively increased discharge delay tracking.
- Identifying DD trends can inform targeted interventions for vulnerable populations.
- Addressing social vulnerability is key to reducing hospital length of stay.
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