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Exploring Women's Perspectives on Receiving AI-Enabled Digital Support for Infant Feeding: Multimethods
Sonya Stanley1, Jacklyn Jackson1,2,3, Alison L Brown1,2,3,4
1Hunter New England Local Health District, Wallsend, NSW, Australia.
Mothers are open to AI for infant feeding support, especially for after-hours care, but concerns about credibility remain. AI can complement, not replace, traditional health services for better maternal and child health outcomes.
Area of Science:
- Digital Health
- Artificial Intelligence in Healthcare
- Maternal and Child Health
Background:
- Infant feeding practices significantly impact maternal and child health.
- Digital health technologies are increasingly used for infant feeding support.
- The role of Artificial Intelligence (AI) in infant feeding support is underexplored.
Purpose of the Study:
- To explore women's perceptions of AI-enabled infant feeding support in mobile health (mHealth) interventions.
- To assess openness to AI support, experiences, and preferences for AI-generated versus human advice.
- To identify infant feeding topics suitable for AI-driven support.
Main Methods:
- Quantitative surveys assessed women's openness to AI-enabled support.
- Qualitative focus groups explored perceptions of AI in infant feeding.
- Thematic analysis was used for qualitative data, and regression analysis for quantitative data.
Main Results:
- 53% of women were open to AI recommendations for professional consultation, and 41% for breastfeeding advice.
- Fewer Aboriginal and Torres Strait Islander participants were open to AI support.
- Key themes included AI's potential to fill support gaps, variable confidence in AI, and convenience.
Conclusions:
- AI shows potential to supplement infant feeding support, particularly for after-hours care.
- Women's concerns about AI credibility and trustworthiness need to be addressed.
- AI can complement, not replace, existing healthcare services for infant feeding support.
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