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Patient-Provider Communication in Plastic Surgery: Enhancing Outcomes Through Effective Engagement and Culturally
Abdulla Fakhro1, Bisher Tulimat2
1Division of Plastic Surgery, Johns Hopkins Aramco Healthcare, Dhahran, Saudi Arabia.
Effective communication in plastic surgery enhances patient engagement and outcomes. Culturally responsive strategies and shared decision-making are key to improving care quality and reducing disparities for diverse patient populations.
Area of Science:
- Plastic Surgery
- Health Communication
- Patient Engagement
Background:
- Patient-provider communication is crucial for plastic surgery success.
- Barriers to communication exist within diverse patient populations.
- This review focuses on communication strategies and shared decision-making in plastic surgery.
Purpose of the Study:
- To examine effective communication strategies in plastic surgery.
- To assess shared decision-making practices and their impact on patient engagement.
- To evaluate culturally responsive approaches for improving care quality and outcomes.
Main Methods:
- A narrative review of English-language literature from January 2004 to November 2025.
- Searches were conducted in PubMed, Google Scholar, and via reference tracking.
- 37 articles were selected for qualitative synthesis from 150 screened articles.
Main Results:
- Key domains identified: communication effectiveness, shared decision-making, digital tools, trust, cultural responsiveness, and outcomes.
- Empathy and clarity linked to higher patient satisfaction and reduced decisional conflict.
- Cultural sensitivity reduced disparities, while digital tools improved access but posed privacy risks.
Conclusions:
- Structured, empathetic, and culturally responsive communication enhances shared decision-making, trust, and equity in plastic surgery.
- Evidence-based training and tools are vital for patient-centered care.
- Optimizing communication is essential for diverse and technology-driven plastic surgery practices.
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