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Team Behavior and Patient Outcome Changes After Human Factors Program in a Pediatric Airway Setting
Barbara Cadre1,2, Romain Luscan1,2, Xiaoyi Chen3,4
1Université Paris Cité, Paris, France.
JAMA Otolaryngology-- Head & Neck Surgery
|August 6, 2026
Summary
A human factors training program significantly improved communication and nontechnical skills in pediatric airway endoscopy. This enhanced team coordination and safety culture in the operating room.
Area of Science:
- Medical Education
- Patient Safety
- Surgical Procedures
Background:
- Pediatric airway endoscopy is a high-risk procedure.
- Communication failures and poor nontechnical skills contribute to adverse events.
- Human factors training is not standard in pediatric surgical practice.
Purpose of the Study:
- To evaluate a multimodal human factors training program.
- To assess improvements in operating room communication and team behavior.
- To measure changes in nontechnical skills during pediatric laryngotracheal endoscopy.
Main Methods:
- Prospective quality improvement study with pretesting and posttesting.
- Implementation of a multimodal human factors training program.
- Assessment of team behaviors using observational metrics and the NOTSS framework.
Main Results:
- Increased use of surgical checklists, preoperative discussions, and postoperative debriefings.
- Improved identification of procedural phases, reduced task interruptions, and more even noise distribution.
- Enhanced overall Non-Technical Skills for Surgeons (NOTSS) scores; no change in oxygen desaturation or atropine use.
Conclusions:
- A structured human factors training program improved communication, coordination, and nontechnical skills in pediatric airway endoscopy.
- The training led to a Kirkpatrick level 3 behavioral change.
- Observed improvements support integrating human factors education into pediatric surgical training.
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