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Assessing counselor competence in working with gender nonconforming clients: A randomized study
Brandi V Nash1, Lena Salpietro2, Hanadi Y Hamadi3
1Department of Public Health, University of North Florida, Jacksonville, Florida, United States of America.
PLOS Mental Health
|August 6, 2026
Summary
Counselor training in diversity and LGBTQIA+ topics significantly boosts competence with gender nonconforming clients. Brief exposure to gender nonconforming presentations did not impact perceived counselor competence.
Area of Science:
- Counseling Psychology
- Social Psychology
- Gender Studies
Background:
- Cultural competence is essential for ethical counseling of gender nonconforming clients.
- Predictors of counselors' perceived competence with this population are understudied.
- The Multicultural and Social Justice Counseling Competencies (MSJCCs) framework guides ethical practice.
Purpose of the Study:
- To investigate demographic characteristics and prior training as predictors of counselor competence with gender nonconforming clients.
- To assess the impact of brief exposure to gender nonconforming presentations on perceived competence.
Main Methods:
- Randomized experimental survey design with 83 student and professional counselors.
- Participants viewed images of cisgender men with or without makeup.
- Adapted Sexual Intervention Self-Efficacy Scale (SISES) measured self-reported competence.
Main Results:
- No significant difference in perceived competence based on brief exposure to gender nonconforming presentation.
- Increased diversity and LGBTQIA+/gender-specific training hours predicted higher competence.
- Identifying as a sexual or gender minority and holding a master's degree also predicted higher competence.
Conclusions:
- Sustained, targeted professional development is crucial for enhancing counselor preparedness in gender-affirming care.
- Single-exposure interventions are less effective than comprehensive training.
- Future research should focus on developing and evaluating long-term training models.
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