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Adaptation of Social Health Care Tools From Paper-Based to Web-Based Formats: Scoping Review
Charlèss Dupont1, Eva Savolainen2, Petter Fjällström3
1End-of-Life Care Research Group, Vrije Universiteit Brussel, Brussels, Belgium.
Online Journal of Public Health Informatics
|August 6, 2026
Summary
Digitalizing social health care tools improves accessibility but requires careful adaptation. This review maps transitions, challenges, and solutions for web-based formats, offering insights for better digital health integration.
Area of Science:
- Digital Health
- Health Informatics
- Human-Computer Interaction
Background:
- Social health care tools are shifting from paper to digital formats.
- Digitalization offers potential benefits like improved accessibility and scalability.
- Evidence on practical implementation, challenges, and strategies for this transition is fragmented.
Purpose of the Study:
- To map the transition of social health care tools from paper to web-based formats.
- To synthesize evidence on tool characteristics, adaptations, strategies, and challenges.
- To identify solutions and best practices for digital transitions in social and health care.
Main Methods:
- A scoping review was conducted using the Arksey and O'Malley framework.
- Systematic searches in major databases (PubMed, PsycINFO, Scopus, Web of Science) identified empirical studies.
- Data extraction and narrative synthesis were employed, supplemented by gray literature searches.
Main Results:
- Eleven social health care tools were included, primarily web-based platforms, mobile apps, or game-based formats.
- Tools targeted diverse populations, with digitalization driven by accessibility, engagement, and efficiency goals.
- Adaptations focused on format and delivery (multimedia, interactivity), retaining core content; user-centered design was common.
- Challenges included usability, engagement, technical issues, and resource constraints; solutions involved iterative redesign and hybrid approaches.
Conclusions:
- This review synthesizes the process, adaptations, strategies, and challenges of digital transitions for social health care tools.
- Findings highlight common adaptation patterns and reporting gaps, especially in user-specific design and equity.
- Insights can guide developers, researchers, and policymakers in creating more usable, inclusive, and context-sensitive digital health solutions.
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