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Codeveloping a Set of Quality of Care Indicators for People Living With Multiple Long-Term Conditions in Primary
Sara Tavares1, Thomas Beaney1, Arad Reisberg2
1The George Institute for Global Health, Imperial College London, Scale Space, 58 Wood Ln, London, England, W12 7RZ, United Kingdom, 44 07568150992.
This study co-develops disease-agnostic quality indicators for primary care for people with multiple long-term conditions (MLTCs). The goal is to create practical, patient-centered indicators for improved healthcare quality and service delivery.
Area of Science:
- Primary Care Research
- Health Services Research
- Patient-Centered Outcomes
Background:
- Current primary care quality indicators are often disease-specific and lack patient/caregiver input.
- Existing frameworks offer direction but few provide ready-to-use indicators for multiple long-term conditions (MLTCs).
Purpose of the Study:
- To co-develop a disease-agnostic set of quality of care indicators for MLTCs.
- To involve patients, caregivers, and healthcare professionals in indicator development.
- To create indicators with preliminary operational specifications for feasibility testing and service improvement in NHS general practices.
Main Methods:
- A 3-round modified RAND/UCLA Appropriateness Method (RAM) study protocol.
- Online questionnaires and structured consensus meetings with an expert panel of patients, caregivers, and professionals.
- Candidate indicators generated from a scoping review and qualitative study, refined through public and patient involvement.
Main Results:
- An expert panel of 10 patients/caregivers and 12 healthcare professionals has been recruited.
- 54 candidate quality indicators have been generated and mapped to a structure-process-outcome framework.
- The study is expected to be completed by early 2027.
Conclusions:
- This study will produce a co-designed, implementation-oriented set of primary care quality indicators for MLTCs.
- The final indicators aim to support future measurement and quality improvement initiatives.
- The indicators are intended for field testing in real-world primary care settings.
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