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Virtual Care Training: A Competency-Based Telehealth Curriculum for Physician Trainees
Robert G Belcourt1, Megan Vs Dekker2, Florence J Dallo3
1Medical Education Instructional Design, Education Innovation, and Leadership, Henry Ford Health, Detroit, MI, USA.
A new virtual care training (VCT) curriculum significantly improved trainee physicians' confidence and skills in telehealth. This program offers a scalable solution for medical education, enhancing virtual patient care delivery.
Area of Science:
- Medical Education
- Digital Health
- Telehealth Training
Background:
- Virtual care adoption has surged, yet standardized training remains insufficient.
- Competency-based training is crucial for effective virtual care delivery.
- Physician trainees require structured education in telehealth practices.
Purpose of the Study:
- To develop and evaluate a feasible, interactive virtual care training (VCT) curriculum for physicians.
- To align VCT with national competency standards, such as those from the AAMC.
- To assess the impact of VCT on trainee confidence and objective performance in telehealth tasks.
Main Methods:
- A quasi-experimental, pre-post design was used to evaluate a 3-hour VCT program.
- The curriculum included didactic sessions, case-based activities, and Objective Structured Clinical Examinations (OSCEs) with standardized patients.
- Trainee self-reported outcomes (comfort, difficulty, likelihood to recommend) and OSCE performance were assessed.
Main Results:
- 126 trainees participated; 64% had no prior virtual care experience.
- Post-training, significant improvements were observed in comfort levels for virtual visits (94.4%), virtual physical exams (78.5%), and medication reconciliation (96.0%).
- Perceived difficulty decreased significantly, and likelihood to recommend virtual care increased (88.0% vs 50.4%).
Conclusions:
- The structured 3-hour VCT program is a feasible model for enhancing telehealth skills.
- The curriculum demonstrably improves trainee confidence and performance in virtual care tasks.
- This VCT model provides a scalable approach for integrating telehealth training into graduate medical education.
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