Initial Implementation of E-Prescribing: Evidence from Eastern Taiwan
Ching-Yu Chang1, Chia-Lung Chen2, Hui-Ying Chu1
1Medical Affairs Office, Hualien Tzu Chi Hospital, Buddhist Tzu Chi Medical Foundation, Hualien 970, Taiwan.
Healthcare (Basel, Switzerland)
|August 13, 2026
Summary
Healthcare professionals
Area of Science:
- Digital Health
- Health Informatics
- Healthcare Management
Background:
- Electronic prescribing (e-prescribing) is integral to digital health.
- Taiwan initiated e-prescribing system implementation in 2025.
- Early adoption challenges require understanding user perspectives.
Purpose of the Study:
- To assess healthcare professionals' perceptions of e-prescribing.
- To evaluate satisfaction, trust, and intention to use e-prescribing systems.
- To explore factors influencing e-prescribing adoption in Taiwan.
Main Methods:
- Survey administered to 107 healthcare professionals in Hualien County, Taiwan.
- Structural Equation Modeling (SEM) used for data analysis.
- Investigated relationships between access to medicines, service quality, trust, satisfaction, and intention to use.
Main Results:
- Access to medicines, digital health service quality, and digital trust positively impacted user satisfaction.
- Access to medicines and digital trust directly influenced intention to use.
- User satisfaction and digital trust mediated the effects of other factors on intention to use.
Conclusions:
- A novel integrated framework for e-prescribing adoption was developed.
- User satisfaction and digital trust are key mediators in e-prescribing implementation.
- Findings support strategies to overcome resistance and optimize digital health policies.