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Published on: May 31, 2019
Professional Development Needs of Peer Support Workers in Addiction Services: A Qualitative Interview Study
Jinny Choi1, Samantha Perry1, Jennifer Jackson1,2
1Faculty of Nursing, University of Calgary, Calgary, AB.
Psychiatric Services (Washington, D.C.)
|August 14, 2026
Summary
Peer support workers (PSWs) need better professional development, including career paths, continuing education, fair pay, and leadership structures. Addressing these needs can improve retention and job satisfaction for PSWs.
Area of Science:
- Addiction Health Care
- Public Health
- Professional Development
Background:
- Professional structures supporting peer support workers (PSWs) are currently lacking.
- This deficiency may negatively impact PSW retention and career progression.
Purpose of the Study:
- To assess the professional development needs of peer support workers (PSWs).
Main Methods:
- A qualitative interview study was conducted with 17 PSWs in Canada.
- Semistructured interviews were completed via videoconferencing software.
- Reflexive thematic analysis was employed to analyze the data.
Main Results:
- PSWs desire career progression opportunities without necessitating job title changes.
- There is a need for continuing education to support evidence-based practices.
- Participants seek sustainable pay, increased recognition, and union advocacy.
- Peer leadership structures for mentorship and support are highly desired.
Conclusions:
- Addiction health care leaders should establish professional structures for PSWs comparable to other professions.
- Enhancing professional development support for PSWs is crucial for improving retention and satisfaction.
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