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Linking digital teaching management platform quality to perceived net benefits: a hybrid SEM-LPA study in university
1Department of Physical Education, Chengdu University of Information Technology, Chengdu, China.
Introduction:
Digital teaching management platforms in university sports club-based teaching coordinate course selection, club allocation, venue use, attendance, assessment, and administrative communication. This study integrated the information systems success model and the technology acceptance model to examine system quality (SQ), perceived ease of use (PEOU), perceived usefulness (PU), user satisfaction (SAT), and perceived teaching management net benefits (NB).
Methods:
Data from 1,887 adult platform users were collected in a cross-sectional survey. Structural equation modeling (SEM) estimated sample-wide associations, and latent profile analysis (LPA) identified SQ-PEOU experience configurations. BCH procedures compared PU, SAT, and NB across the profiles.
Results:
SEM showed that SQ was positively associated with NB and that PEOU, PU, and SAT formed a significant sequential indirect association. LPA identified six configurations: low-SQ/low-PEOU, moderate-SQ/high-PEOU, low-SQ/high-PEOU, moderate-SQ/low-PEOU, high-SQ/low-PEOU, and high-SQ/high-PEOU. BCH comparisons showed significant differences in PU, SAT, and NB, with the high-SQ/high-PEOU configuration reporting the most favorable evaluations. Profile membership was not significantly associated with role in platform use, years of platform use, frequency of platform use, or main platform function used.
Discussion:
Average statistical associations coexisted with heterogeneous SQ-PEOU experience configurations. Because the data were cross-sectional and self-reported, the findings should be interpreted as associations rather than causal processes.