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Published on: October 13, 2018
Linguistic perspective-taking in verbal communication with LLMs: evidence of an egocentric bias
Lea Marie Petrasch1, Regina Jucks1
1Faculty of Psychology and Sports Science, University of Münster, Münster, Germany.
Abstract:
Since the expansion of generative AI's functions, chatbots such as Open AI's Chat-GPT appear as more than tools. They can be perceived as communicative partners, shaping exchanges with high variability and linguistic competence. Current versions, such as Chat-GPT 5.5, even provide spoken language using different verbal styles and vocabulary, intonation and prosody. Investigating this new context of communication, we question whether people expect chatbots to detect non-literal meanings. Extending the illusory transparency of intention research paradigm introduced by Keysar, information was presented through scenarios of interactions with the Chat-GPT voice function that disambiguated the presented verbal information as either non-literal (sarcastic) or literal (sincere) in an within-subject experimental design (N = 327). Scenarios were placed within the higher education context. Results reveal that participants did not only falsely expect the chatbot to detect a non-literal meaning, but they also even expected the chatbot to reply accordingly. Implications for higher education contexts are discussed.
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Language formation and comprehension take place in the dominant hemisphere. The dominant hemisphere is responsible for understanding the meaning of spoken, written, or sign language, as well as the ability to communicate. For most people, the left hemisphere is the dominant one. The right hemisphere, then, gives tone and emotional context to the...
