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Employee-AI Collaboration and Career Sustainability: The Role of Job Crafting and AI Job Role Clarity
Huiling Jiang1, Yuanyuan Zhang1, Shumin Yan1
1School of Economics and Management, Tongji University, Shanghai 200092, China.
Abstract:
Artificial intelligence (AI) is reshaping the global labor market and creating both challenges and opportunities for employees. This study conceptualizes AI as a collaborative partner in the workplace and examines how employee-AI collaboration relates to career sustainability. Drawing on conservation of resources theory and self-determination theory, the study proposes that job crafting mediates this relationship and that AI job role clarity strengthens the positive effect of employee-AI collaboration on job crafting. Three-wave survey data were collected from 398 employees who were required to use AI as part of regular work. The results showed that employee-AI collaboration was significantly associated with career sustainability, that job crafting mediated the relationship between employee-AI collaboration and career sustainability, and that AI job role clarity positively moderated the effect of employee-AI collaboration on job crafting. These findings extend research on AI adoption and job crafting by showing that employee-AI collaboration constitutes an interdependent work arrangement whose long-term career value depends on employees' proactive work redesign and clear human-AI role boundaries. The findings further suggest that organizations can support employees' proactive adaptation and career development by clarifying human-AI role boundaries, providing opportunities for skill development, and creating conditions that enable employees to redesign their work effectively.
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