Beyond listening: Social media as support, story, and influence in the endometriosis experience
Reymark Padla Malinda1, Tyreese L Matias1,2, Kehinde Precious Fadele3
1Development Communication Department, College of Arts and Sciences, Bukidnon State University, Malaybalay City, Bukidnon, Philippines.
Abstract:
Social media has emerged as a valuable source of patient-generated data, offering insights into the lived experiences of individuals with endometriosis. While social listening research provides important perspectives on pain, treatment decisions, and community support, the interpretation of online narratives requires careful consideration. Experiences shared publicly may not fully represent the broader endometriosis community, as individuals with particularly distressing or positive experiences may be more likely to post, while others may remain silent because of privacy concerns, stigma, or personal preference. Furthermore, peer narratives can complement clinical expertise but may also contribute to the dissemination of incomplete or non-evidence-based health information, potentially influencing treatment decisions and disease management. The role of social media algorithms also warrants attention, as algorithmic amplification may increase the visibility of emotionally engaging or controversial narratives over nuanced medical information. Nevertheless, social media remains an important space for understanding how patients articulate symptoms, interpret medical advice, and navigate chronic illness while reducing isolation and stigma. We propose viewing social media as both a source of patient experience and a dynamic environment where experiences and health information are negotiated. Triangulation with qualitative interviews, clinical data, and participatory methods may strengthen its contribution to patient-centered endometriosis research.
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