Exploring Patients' and Families' Perceptions of Family Meetings in Oncology: A Qualitative Study

Background: Communication in healthcare settings is vital for patient safety and quality of care, affecting outcomes including anxiety levels, satisfaction, and medication adherence. Aim: This study explored patients' and family members' perceptions of the family meeting process in inpatient palliative care. Methods: An exploratory qualitative study was conducted using semi-structured individual interviews with family members of seriously ill patients recruited purposively from a nonprofit community hospital. Interviews were conducted in person between July 2010 and March 2011. Data were analyzed using thematic analysis following phenomenological approach. Results: Twenty-four respondents provided 118 significant statements. Four main themes emerged: (1) the distinctiveness of family meetings, (2) the blind transition and family readiness, (3) the impact on decision-making process, and (4) setting expectations and clarifying care goals. Conclusion: Family members reported that discussions with the inpatient palliative care team resulted in improved communication and knowledge, which contributed to enhanced decision-making ability.