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Navigating Workplace Relationships: Strategies for Nurses
1Paul White, PhD, is a psychologist and expert on healthy workplace culture. He is the co-author of The Vibrant Workplace, Rising Above a Toxic Workplace, The 5 Languages of Appreciation in the Workplace, and Making Things Right at Work.
Abstract:
Nurses regularly face relational conflict and tensions at work that result in frustration and burnout. Effectively resolving conflict, relational problems, and building trust is known to decrease frustration and improve work settings, patient care, and outcomes. This article explores relationship problems and common sources of conflict, offers strategies for dealing with relational conflict, clarifies effective languages of apology, and demonstrates how to build and rebuild trust in workplace relationships. Biblical insights are offered that support each strategy.
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