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Workplace indicators and well-being among oral health professionals in HRSA-funded health centres
Jinman Pang1, Simona Surdu1, Sage Shirey1
1Oral Health Workforce Research Center, Center for Health Workforce Studies, College of Integrated Health Sciences, University at Albany, State University of New York (SUNY), Albany, NY 12222, USA.
Introduction:
Oral health provider well-being is critical to sustaining the HRSA Health Centre (HRSA-HC) workforce, yet limited evidence exists on the drivers of well-being outcomes specifically among dental assistants (DAs), dental hygienists (DHs), and dentists in safety-net settings.
Methods:
This cross-sectional study used data from the 2022 HRSA Health Centre Workforce Well-being Survey among 2671 oral health providers (DAs = 1385; DHs = 564; dentists = 722). Well-being outcomes for job satisfaction, engagement, and burnout were calculated as mean Likert scores and categorized into tertiles; intention to stay was dichotomized. Descriptive statistics, multinomial logistic regression, and multivariable logistic regression with backward stepwise selection were used to examine associations between 16 well-being drivers and four outcomes separately by provider type.
Results:
DHs reported the most favourable well-being outcomes, with the highest levels of job satisfaction, engagement, and intention to stay, while burnout was similar across provider types. Work-life balance, meaningfulness, and professional growth were consistently associated with more favourable well-being outcomes and lower burnout, while workload and moral distress were related to higher burnout and poorer well-being across most provider types. Additional provider-specific drivers were also identified.
Conclusion:
These findings underscore the need for both universal and provider-specific organizational strategies to strengthen oral health workforce well-being and retention at HRSA-HCs.
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