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When Treatment Gets More Complicated: AI Readability Declines in Breast Cancer Patient Education
1Department of General Surgery, Istanbul Research and Training Hospital, Istanbul, Turkey.
Abstract:
BackgroundThe proliferation of Large Language Models necessitates evaluating their performance in communication accessibility. This study compares the linguistic architecture, readability, and automated psycholinguistic text properties of AI-generated breast cancer materials across varying clinical complexities.MethodsTwenty standardized questions across diagnosis and treatment categories were queried through three independent iterations. Readability was analyzed using Flesch-Kincaid Grade Level, SMOG, and Gunning Fog indices. Linguistic dimensions were evaluated via LIWC-22 software as computational style metrics. Statistical analyses utilized Wilcoxon, Mann-Whitney U, Spearman's correlation, and with False Discovery Rate (FDR) corrections. Cross-iteration stability was assessed with the intraclass correlation coefficient (ICC(2,1), two-way random-effects, and absolute agreement).ResultsGemini had better readability than ChatGPT (FKGL 9.23 vs 10.07, q = 0.022); both exceeded the 6th-grade threshold. Treatment queries increased linguistic complexity for both (ChatGPT FKGL q = 0.012; Gemini FKGL q = 0.047). Gemini scored higher on Analytic (q = 0.001) and Authentic (q = 0.021) dimensions; ChatGPT scored higher on I-words (q = 0.001) and Cognitive Processes (q < 0.001). Treatment-specific shifts in Gemini Positive Tone (raw P = .041, q = 0.367) and ChatGPT Authentic (raw P = .025, q = 0.114) lost significance after FDR adjustment. ChatGPT showed a negative correlation between readability and Authentic score (ρ = -0.63, q = 0.026). Cross-iteration ICC values were poor-to-moderate for both models (mean ICC: ChatGPT = 0.58, Gemini = 0.59).ConclusionsBoth LLMs create practical information gaps for patients with limited health literacy, particularly when addressing complex treatment pathways. Finer-grained psycholinguistic claims did not withstand statistical correction, and cross-iteration stability was modest. These automated analyses highlight structural limitations of current LLMs, reinforcing the necessity of clinician-guided curation before deploying them for patient education.
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