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Work-Related musculoskeletal disorders, burnout, and job satisfaction in physiotherapy technicians
Ayşe Büşra Erten1, Yağmur Aktepe1
1Therapy and Rehabilitation Department, Physiotherapy Program, Istanbul Vocational School of Health and Social Sciences, Istanbul, Turkey.
Abstract:
BackgroundPhysiotherapy technicians are frequently exposed to heavy workloads and high patient volumes, which can lead to physical and emotional strain. Work-related musculoskeletal disorders (WMSDs) and burnout are common among healthcare workers and may negatively impact job satisfaction and overall occupational health. Data specifically addressing physiotherapy technicians, however, remain limited.ObjectiveTo examine the prevalence of WMSDs, burnout, and job satisfaction among physiotherapy technicians working in public and private hospitals.MethodsThis observational study was conducted between April 2025 and March 2026. A total of 122 physiotherapy technicians employed in public and private hospitals in Istanbul were included. Demographic data were recorded. The Extended Nordic Musculoskeletal Questionnaire assessed musculoskeletal disorders, the Maslach Burnout Inventory evaluated burnout, and the Minnesota Satisfaction Questionnaire measured job satisfaction. Differences between groups and correlations among the study variables were analyzed.ResultsMusculoskeletal pain at any point in life was reported by 91.8% of participants, most commonly in the neck, lower back, and upper back. Musculoskeletal disorder scores were negatively correlated with job satisfaction and positively correlated with emotional exhaustion, depersonalization, and total burnout scores. Strong negative correlations were observed between job satisfaction and burnout subdimensions. Technicians in private hospitals had lower job satisfaction and higher emotional exhaustion and depersonalization scores than those in public hospitals.ConclusionsWMSDs are highly prevalent among physiotherapy technicians and are significantly associated with increased burnout and reduced job satisfaction. Implementing workplace ergonomic interventions, improving working conditions, and providing ergonomics training are essential to protect employee health and enhance work performance.
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