Related Experiment Videos
Exploring nursing students' communication experiences with artificial intelligence-supported virtual patients: a
Ayşegül Korkmaz Doğdu1, Ayşe Dağistan Akgöz2
1Fundamentals of Nursing Department, Faculty of Nursing, Akdeniz University, Campus 07070, Konyaaltı, Antalya, Turkey. ayseguldogdu@akdeniz.edu.tr.
Background:
Effective communication is essential in nursing, and artificial intelligence (AI) tools such as ChatGPT are increasingly integrated into nursing education.
Methods:
This phenomenological study explores how ChatGPT-supported virtual patient scenarios influence nursing students' empathy and communication skills. Third-year nursing students enrolled in a Family Health Nursing elective interacted with a virtual patient through predefined ChatGPT prompts simulating a counseling session. Data were collected through focus group interviews and online reflective diaries.
Results:
Thematic analysis revealed three themes: "Unrealistic empathy and communication experience", "Solution-oriented and effective communication experience", "Communication and empathy awareness: Future communication strategies and professional preparation" CONCLUSIONS: Although participants perceived ChatGPT-supported virtual patient communication as providing a less realistic communication and empathy experience than real patient interactions, they also reported that ChatGPT's interaction style offered a structured and solution-oriented communication experience. Furthermore, the ChatGPT-supported virtual patient communication experience was perceived as helping students make reflection and self-assessment about communication and empathy, and identify areas for improvement before interacting with real patients. These findings suggest that ChatGPT-supported virtual patient communication cannot replace real patient encounters, but it can serve as a complementary educational tool that encourages reflective learning and prepares nursing students for subsequent clinical communication experiences.
Related Concept Videos
01:30Current Trends in Nursing II
01:25Role of Communication in the Nursing Process II: Planning and Implementation
01:15Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
01:08Role of Communication in the Nursing Process III: Evaluation and Documentation
01:25Role of Communication in the Nursing Process I: Assessment and Diagnosis
The nursing process considers the patient's emotional and physical well-being. The process can be repeated or stopped at any point if judged essential. Assessment is the first step in the nursing process.
01:29Levels of Communication I: Intrapersonal, Interpersonal, and Small Group
We can participate in these relationships through verbal, nonverbal, and mediated communication. We engage in verbal communication when we use words during our interaction to convey specific meanings. On the other hand, nonverbal communication refers to various factors that can impact how we understand each other—for example, facial expressions.
We interact with others using mediated technologies like the...